Terms & Conditions
Terms and Conditions For Product Purchases
Manufacturer’s product warranty does not cover damage caused by acts of nature, abuse, misuse, neglect, normal wear and tear, water damage/leaks, humidity and moisture issues, expansion and contraction and subfloor issues.
Warranty of all material is honored by the flooring brand and/or manufacturer and not by Nikola’s Flooring. We will help facilitate the warranty claim but will not assume responsibility for outcome.
Terms and Conditions for Installation Services
Cost of product must be paid in full prior to installation date. Deposit of 50% of installation price is required prior to installation date. We ask that a minimum four (4) business days be given to change / or cancel installation jobs scheduled.
Nikola’s Flooring will honor a 1 year installation warranty only for installs that it has invoiced for and completed, effective the date of completion.
Installation warranty applies to imperfections, defects and/or faults in installation from installer and does not include problems caused by acts of nature, abuse, misuse, neglect, normal wear and tear, water damage/leaks, humidity and moisture issues, expansion and contraction, subfloor problems and floor squeaks.
Customer must clear proposed work area of obstruction prior to the installer arriving on site. Assume plus/minus an extra day to any given installation schedule.
Unknowns and surprises are common in construction. Upon any surprise, Nikola’s Flooring will notify customer of changes in cost. It is the customer’s decision to agree or not, in which case the contract may be terminated if Nikola’s Flooring cannot continue.
If Nikola’s Flooring installers are to move furniture as part of the contract, all furniture to be moved will be agreed upon prior to. They also will not assemble or dissemble any pieces.
Customer must be available at end of the installation process for the inspection of premises and in order to close off his/her remaining balance. Installation balance is required immediately after completion of installation. Balance must be given to installer upon completion.